- About Us
- About Us - History
- About Us - Our Mission
- Closing Dates
- Hours of Operation
- Alisha - Acro Coach/Office
- Amanda - Instructor
- Andrea N. - PreSchool Director
- Andrea S. - Acro Coach
- Autumn - Instructor
- Beth - Preschool Instructor
- Brianna - Preschool and Tumbling
- Chassi - Instructor
- Chelsea - Instructor
- David - Assistant Manager
- Diane - Owner/Manager
- George - Tumbling Instructor
- Rocky - Instructor
Joining, Dropping or Changing Classes Mid-Month
Joining a Class Mid-Month: No problem, as long as there is room in the class, tuition will be prorated.
Dropping/Missed Classes: There are no prorated refunds or credits for missed classes or for dropping classes. If you wish to drop the class for the next month, simply tell the office staff prior to the end of the current month. Once the month begins you are in the class for the entire month. This is regardless of your attendance. There is a medical exception (See below).
Medical reasons for dropping a class: Medical situations supported by a written and signed acknowledgement from a licensed medical practitioner will allow us to extend a credit on your account, prorated from the date we receive the medical acknowledgment.
Changing class mid-month: No problem as long as there is room in the class.
Full payment is required for registration. We accept all forms of payment at the counter. We accept checks by mail as well.
Payments: We require a credit card or banking account information to be on file. If you prefer to pay by another method, you may do so before the 1st of the month. All students with unpaid fees after the 1st will be charged using the method we have on file. Students in private lessons that are unpaid for after the first private lesson of the month will be automatically dropped unless arrangements for payment have been made with the office in advance.
Annual Registration Fees: Our yearly registration fee for the first child enrolled is $25 and is collected annually in November. The fee helps cover the administrative costs incurred in running the programs we offer. A second child will be charged $15, all other children in the immediate family are free. Students enrolling in a month other than November will have the registration fee prorated by quarter.
Family Discounts: 15% Family and multiple class discounts are automatically applied to your bill. At Hand 2 Hand, only the most expensive tuition per family is charged at a full price. All lesser tuition classes for your immediate family are discounted 15%.
Make-up and Missed Class Policy
You must register in advance for a make-up class. Make-ups are available for use as long as the student is enrolled in a class. We appreciate those that call in advance when absent as we can make that spot available to someone else.
Recreation Classes: The tuition that you pay covers your child’s spot in your child’s class. As a courtesy, Hand 2 Hand offers unlimited make-ups as long as the make-up does not disrupt the quality of class for other students and the athlete is enrolled in a class. We adhere to a student coach ratio of 8:1. You may also use our Open Gym as a make-up for a missed class.
Private Lessons: The tuition that you pay covers your child’s spot in your child’s private lesson. Private lessons do NOT receive make-up private lessons, but if a class is missed the student may come to an Open Gym free of charge.
Weather and Emergency Closing policy
If there is anything going on that would cause you to question whether we are open or not please call the gym for a live or recorded message. We close for snow when Warren County reaches a Level 2 Snow Emergency. Please note we are not tied to any local school closings or policies.